CHARMAINE H Txw

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Damaged juicer

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Nutribullet - Damaged juicer
Nutribullet - Damaged juicer - Image 2
Nutribullet - Damaged juicer - Image 3

The juice extractor malfunctioned once the fruits and vegetables was placed inside. It made a funny noise and juicing became difficult. I was not able to continue juicing I was not able to place any more vegetables or fruits inside the hole to continue with my juicing.

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Preferred solution: Full refund

User's recommendation: Online chat with 24-hour customer service is great

Alifiya A
map-marker Irving, Texas

Not working

Nutribullet - Not working

It was working and suddenly stopped. It is hooking up but not turning on. I think it is something from the motor.

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Loss:
$78
Pros:
  • I love it its so powerful
Cons:
  • I love it so powerful

Preferred solution: Full refund

tee f Agz

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| map-marker Dublin, Leinster

Am not happy

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Nutribullet - Am not happy
Nutribullet - Am not happy - Image 2

Am not happy with the product I would like to return it and get my money back , it was purchased in Harvey Norman tallaght, Republic of Ireland

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Anonymous
map-marker Columbus, Ohio

Do not buy this product...!! It doest crush ice and after a minute it smell like it's going to blow up

Nutribullet - Do not buy this product...!! It doest crush ice and after a minute it smell...

PlEASE SAVE YOUR MONEY AND HEAD ACHE DO NOT...I REPEAT DO NOT BUY THERE PRODUCTS...ITS DOSENT CRUSH ICE. AND AFTER SECONDS IT SMELL LIKE ITS GOING TO BLOW UP...YOU ALL ARE PATHETIC TAKING CONSUMERS MONEY WITH THIS BS PRODUCT GO TO *** ILL MAKE SURE ALL MY FRIENDS FAMILY AND MORE DONT PURCHASE YOUR BS PRODUCTS

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User's recommendation: Don't buy this bs product you'll be mad

Anonymous
map-marker Odessa, Florida

Garantía

Espectacular mi experiencia buen servicio al cliente y soluciones rápidas Me encantó recomiendo esa compañía al 100 por ciento

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User's recommendation: Si

Thomas K Acb

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| map-marker Coeur D Alene, Idaho

Potential lubricant leak in Nutribullet NB9-0901T

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Potential lubricant leak in Nutribullet NB9-0901T
Potential lubricant leak in Nutribullet NB9-0901T - Image 2
Potential lubricant leak in Nutribullet NB9-0901T - Image 3
Updated by user Sep 26, 2023

Seems Nutri Bullet don’t desire to recognize this site as worthy of their notice or attention. I did find a direct consumer service email address to send my warning about the seal leak to.

I sent a polite letter about a week back (3rd wk of Sept. 2023). No response there yet either. I see their units are assembled in China, so there might be a reluctance to go to such length to reach out to their contractors, or we get what we deserve for not supporting U.S.

labor, and only going with what’s cheaper.

Anyway, the potential health risk is our biggest concern for anyone using these, including for my own family and self. Seems a company would worry about potential law suits following if warnings are ignored?

Original review Sep 18, 2023
Good day to you. I have one of your grinders which is about 7.5 tall and 4.5 wide.

The sticker on the bottom has NB9-0901T which I assume IDs it for you? It seems that there is a lubricant leaking out around the rubber fins that catch to rotate blades. This is the opposite side of cap from blades. We are very much hoping there is no associated leakage around the blades themselves, inadvertently contaminating our slurries.

We can smell the lubricant and see the brownish liquid when were hand washing the cap and blade system lately. Weve had this product for about a year now. We would hope to get far more life out of your designs than this. We had a Ninja prior to this, but discovered your superior power and extraction design.

We know Bed Bath & Beyond would not exchange it without prior consent from you. We love the design of the Pro version that were using and have recommended it to many family and friends who have inferior products, but now wonder if we erred in doing so. First and foremost is the concern for our families health, and anyone else who may be experiencing similar, and therefore pray the leak can not bypass the metal blade system itself, and second of course is our disappointment in this defect. 90% of what goes in is soft material.

Well put a couple of spoon fulls of frozen berries in the mix as well, but we always include a few inches of fruit juice in our mixes and the berries are often mixed in and sit for a short bit before grinding commences. We have not put ice cubes or similar in ever, though we believe by the literature we could safely do so (especially smaller bits of ice). Anyway, hope this is valuable important information and hopefully someone cares enough to react in proper context and scrutiny.

We kindly await your response and thank you for your time in reading all of this. We wanted to be thorough for the appropriate department(s).
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Pros:
  • Good performace
  • Reasonable price
  • Easy to use

Preferred solution: Confirmation factually that product can not leak lubricant from blade side of cap, confirmation that the leaking seal is being investigated, replacement of defective product.

User's recommendation: Await outcome of this post, but be on lookout for oil oozing out around rubber fins.

TEENA C Riy

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| map-marker San Luis Obispo, California

Customer Service is very sadly lacking unless you get to a supervisor

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My bullet mixer stopped working today, the cup would not detach from the base. Took forever to get service, the first person I spoke to was helpful, the second Olayo was terrible, he needs a new job.

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Pearl B Zdl
map-marker Crestview, Florida

Nutribullet Go missing usb charging cable package.

Just want to know how I can go about getting a USB chargeable cable.. if I cannot obtain one please let me know so I can.

trash this brand new cordless blender. thank you.

I don't have a 100 symbol concern.

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User's recommendation: bad customer service. Did not Address my concerns.

Kourtnee Zsw

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Verified Reviewer
| map-marker Lancaster, South Carolina

No-one responded to my question. Never heard from anyone.

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see response above,

I finally purchased a Ninja Nutri-blender Pro. So far, satisfied with purchase. Nutri bullet, by not responding, actually helped me save money.

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Mary M Bgb

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I have a claim number

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It is not working. Customer service gave me the tips to clean and I did it.

All my grievances told to them. I am 65 years old. My son gave me a gift and I used only for not even six months.

I had one before which was good and give it to my sister. I M so depressing that it did not work on my grandchilds birthday to make some.when I turn on it was not working

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User's recommendation: It is a good product. Still things May happen

Destry Elb

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Verified Reviewer
| map-marker Andergrove, Queensland

False advertising

Nutribullet - False advertising
Nutribullet - False advertising - Image 2

I purchased the NutriBullet slow juicer at Harvey Norman Cairns on the 12th of July 2023 . On the box it clearly states get more juice from fruits like apples,oranges, and celery I paid $379.

For the product . The reason I bought it is my partner has cancer and celery juice is recommended. When you juice celery in the NutriBullet the celery strings block the outlet and are very fiddly to extract due to the design of the outlet .

I used it twice and have purchased a Breville juicer for $156 and it is excellent and very easy to clean . I would like a refund on this product and the false claim on the side of the eliminated.

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User's recommendation: Not recommended

Katyayini T

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Digestive peace my money full of loss

Nutribullet - Digestive peace my money full of loss
Nutribullet - Digestive peace my money full of loss - Image 2
Nutribullet - Digestive peace my money full of loss - Image 3
Nutribullet - Digestive peace my money full of loss - Image 4
Updated by user Dec 05, 2023

I paid Indian rupees Ian paid 17,999

Original review Dec 05, 2023

Does not working dose not on only power button on but touch screen not working waste of my money looking the product is very beautiful but touch display not working

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Loss:
$18
Pros:
  • 999

Preferred solution: Full refund

User's recommendation: Don’t buy not working customer support is not responding on right way

Anonymous
map-marker Buena Park, California

He did not help me at all

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My Nutra bullet juicer dose not work and the guy wanted to give me the wrong part for the juicer. The whole thing needs to be replaced. It does not turn on at all and I bought this product this year

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Anonymous
map-marker Tultitlan De Mariano Escobedo, Mexico

A mi extractor de jugos se le rompió la tapa en seguida busque garantía no la hay busque refacciones y no las hay pésimo servicio

Deberían dar mejor servicio, tengo el Nutribulli, la licuadora y todo bien el extractor pésima calidad y atención me gustaría mucho que me resolvieran

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Sandra N Rkc

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Verified Reviewer

Magic bullet quit working

I purchased a magic bullet blender at Walmart. I threw away the box and my receipt because I had confidence that it would work.

However after using it only one time it does not work...

it will not connect to blend. I cannot take it back because I did not keep the receipt or the box can you help me.

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Loss:
$40
Cons:
  • Will not connect to blend
  • It does not work

Preferred solution: I would like to get a working magic bullet sent to me because the one I bought is defective. I can't take it back because I threw away the box and the receipt.

User's recommendation: Negative at this time until I get sent a working replacement. The one I bought is defective

Gloria R Rdk

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Verified Reviewer
| map-marker Birmingham, England

Please respond as I’m not confident to purchase another . Why do this product make such a loud noise but still works I have two nutri bullets, we use our nutri bullets twice a day every.

I have two nutribullets & both work but both have gone ( I'm concerned about buying another) so noisy model number NB-10 18

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